You study how people and their agents can cooperate without weakening human judgement or personal boundaries. That includes the outcomes nobody markets: over-reliance, the quiet erosion of a skill somebody used to have, and the ways a system that knows a lot about a person can make them feel exposed or judged. Our founder's directive is that we serve people without ever humiliating them, and this research is how we find out whether we are.
Open for applications. Starts at: Research program.
We are taking applications for this role now and building the pipeline for it. The stage above is when the work itself is expected to begin, which is something you deserve to know before you apply rather than after. It is context, not a gate.
Where
In the office together five days a week, in one of our garages, and remote-friendly around your family, arranged one person at a time. We hire across the United States 🇺🇸, India 🇮🇳 and the UAE 🇦🇪.
The work
Study trust calibration, consent comprehension, shared-device use and collaboration between people. Conduct consented interviews and usability studies with appropriate ethics review. Translate observations into product changes and evaluate whether the changes improve understanding and agency.
The milestone
In your first 90 days, deliver a study of one household or professional workflow and test a design that addresses an observed failure.
Required
Nice to have
Evidence
Bring HCI, human factors, cognitive science, social computing or related research experience. Value careful observation and methodological rigor over assumptions about how users should behave.
Evidence, not credentials. We are describing work you can point at, in whatever form it exists.
The exercise
Design a study that distinguishes appropriate trust in an agent from increasing willingness to accept its suggestions.
The package
Indicative pay ranges by market and level are on the compensation page. Plan numbers are confirmed in your offer letter.
Apply
One short form. A person reads every application and you hear back either way. You will get your own link to check where things stand, and you can withdraw or delete your application from it at any time, without an account.